Shipping
Turnaround
- All orders are processed within 3 business days Monday – Friday 8am – 5pm.
- Orders are shipped twice per week depending on volume, Tuesday and Saturday. *
- Canadian Orders: Canada Post Expedited Small Packet Air (Tracked), typical delivery in 2-3 business days.
- US Orders: Canada Post International Small Packet Air (Non-tracked), typical delivery in 6-12 business days.
- US Orders over 1 Kilogram (approx 2 pounds): Canada Post Expedited (Tracked), typical delivery in 4-5 business days.
- International/Overseas Orders: Canada Post International Small Packet Air (Non-Tracked), typical delivery in 4-12 weeks.
- International/Overseas Orders over 2 Kilogram (approx 4 pounds): Canada Post Priority Worldwide (Tracked), typical delivery in 2-7 business days.
- Delivery estimates based on Canada Post Delivery Standards.
* Orders received Saturday through Monday ship out on the following Tuesday
* Orders received Tuesday through Friday ship out on the following Saturday
* Exceptions :
- Some product may be back ordered or out of stock and must be ordered from our wholesaler. As such, these products will take 2-3 business days longer than in-stock product.
- Extreme Weather delays may occur on occasion
* Business Days include Monday through Friday.
Carriers
- We use the following carrier to deliver our orders:
- Canada Post Small Packet Air Mail (Non Tracked).
- Canada Post Expedited (Tracked, Expedited) .
Order Tracking
- If a tracking number is provided by the carrier, we will update your order with the tracking information.
- If you do not see your tracking number, please check your email SPAM folder.
- Canada Post shipments outside of Canada will NOT have a tracking number unless otherwise arranged before ordering, at additional cost to the customer.
Shipping Rates
- The rate charged for shipping your order is based on the weight of the product, and your location.
- Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to cancel your order if you choose so.
- Shipping rates are partially subsidized by I Will Never Grow Up Games and may not reflect actual shipping costs.
Free Shipping
- Orders that reach a subtotal of $150.00 CAD are eligible for free shipping within Canada.
Back Orders
- Items that are “Out of Stock” or "Pre-Order" may be added to your shopping cart but are not available to ship at that time.
- If an item is on back order (or becomes back ordered after you have ordered it) we will ship you the part of your order that is in stock.
- When the back ordered item becomes available we will ship you the rest of your order at no additional charge to you.